{"id":972,"date":"2026-09-21T10:05:40","date_gmt":"2026-09-21T08:05:40","guid":{"rendered":"https:\/\/makedecision.sk\/?page_id=972"},"modified":"2026-10-16T14:09:22","modified_gmt":"2026-10-16T12:09:22","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/makedecision.sk\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<style>\nbody{background:#1a1a1a!important}\n.md-legal{max-width:860px;margin:0 auto;padding:130px 24px 90px;font-family:Poppins,Roboto,sans-serif;color:#d6dae0;line-height:1.75;font-size:16px}\n.md-legal h1{color:#fff;font-weight:800;font-size:clamp(28px,4.5vw,42px);line-height:1.2;margin:0 0 8px}\n.md-legal .md-legal-meta{color:#7BE5D3;font-size:14px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;margin:0 0 40px}\n.md-legal h2{color:#fff;font-weight:700;font-size:22px;margin:44px 0 14px;padding-top:26px;border-top:1px solid rgba(255,255,255,.1)}\n.md-legal p{margin:0 0 14px;color:#d6dae0}\n.md-legal ul{margin:0 0 16px;padding-left:22px}\n.md-legal li{margin:0 0 8px;color:#d6dae0}\n.md-legal li::marker{color:#7BE5D3}\n.md-legal a{color:#7BE5D3;text-decoration:underline;text-underline-offset:3px}\n.md-legal strong{color:#fff}\n.md-legal .md-legal-id{background:#20242b;border:1px solid rgba(123,229,211,.25);border-radius:14px;padding:18px 22px;margin:0 0 16px}\n.md-legal .md-legal-id p{margin:0 0 4px}\n.md-legal .md-legal-table{overflow-x:auto;margin:0 0 18px;border:1px solid rgba(255,255,255,.12);border-radius:14px}\n.md-legal table{border-collapse:collapse;width:100%;min-width:560px;font-size:15px}\n.md-legal th{background:#20242b;color:#7BE5D3;text-align:left;font-weight:600;padding:12px 16px}\n.md-legal td{padding:12px 16px;border-top:1px solid rgba(255,255,255,.1);vertical-align:top;color:#d6dae0}\n<\/style>\n<div class=\"md-legal\">\n<h1>Terms and Conditions<\/h1>\n<p class=\"md-legal-meta\">Effective from 11 October 2026 \u00b7 updated 16 October 2026<\/p>\n<h2>1. Introductory provisions<\/h2>\n<p>1.1. These Terms and Conditions (the \u201cTerms\u201d) govern the rights and obligations between the seller (the \u201cSeller\u201d) and the buyer (the \u201cBuyer\u201d) in the purchase of digital content and digital services through the website https:\/\/makedecision.sk (the \u201cWebsite\u201d).<\/p>\n<p>1.2. The Terms form an integral part of the contract concluded at a distance between the Seller and the Buyer through the Website.<\/p>\n<p>1.3. By placing an order, the Buyer confirms that they have read the Terms and agree to them in the version in force at the time the order is placed.<\/p>\n<p>1.4. The contractual relationship is governed mainly by:<\/p>\n<ul>\n<li>Act No. 40\/1964 Coll., the Civil Code,<\/li>\n<li>Act No. 513\/1991 Coll., the Commercial Code (for contracts with business customers),<\/li>\n<li>Act No. 108\/2024 Coll. on consumer protection,<\/li>\n<li>Act No. 22\/2004 Coll. on electronic commerce,<\/li>\n<li>Act No. 391\/2015 Coll. on alternative resolution of consumer disputes,<\/li>\n<li>Act No. 185\/2015 Coll., the Copyright Act,<\/li>\n<li>Regulation (EU) 2016\/679 (GDPR) and Act No. 18\/2018 Coll. on the protection of personal data.<\/li>\n<\/ul>\n<p>1.5. The contract is concluded in the Slovak language. This English version of the Terms is provided for information only; in case of any discrepancy, the Slovak version prevails.<\/p>\n<h2>2. Seller\u2019s identification details<\/h2>\n<div class=\"md-legal-id\">\n<p><strong>Name:<\/strong> Ivana Jal\u010dov\u00e1<\/p>\n<p><strong>Registered address:<\/strong> Trieda SNP 342\/96, 040 11 Ko\u0161ice, Slovakia<\/p>\n<p><strong>Company ID (I\u010cO):<\/strong> 50105281<\/p>\n<p><strong>Tax ID (DI\u010c):<\/strong> 1049949153<\/p>\n<p><strong>VAT ID:<\/strong> not a VAT payer<\/p>\n<p><strong>Registered in:<\/strong> Register of natural persons in sport, Ministry of Education, Science, Research and Sport of the Slovak Republic<\/p>\n<p><strong>Contact e-mail:<\/strong> <a href=\"mailto:info@makedecision.sk\">info@makedecision.sk<\/a><\/p>\n<p><strong>Phone:<\/strong> <a href=\"tel:+421915969010\">+421 915 969 010<\/a><\/p>\n<p><strong>Website:<\/strong> <a href=\"https:\/\/makedecision.sk\/en\/\">https:\/\/makedecision.sk<\/a><\/p>\n<\/div>\n<h2>3. Subject matter and nature of the digital products<\/h2>\n<p>3.1. The Seller sells digital products only, in particular online basketball decision-making courses and related training content: video lessons, text materials and additional bonuses, interactive training apps and games (including modes that use the device camera), according to the current offer on the Website (the \u201cProduct\u201d).<\/p>\n<p>3.2. Products are provided without a physical medium. They are delivered electronically by access to the user account on the Website.<\/p>\n<p>3.3. A consumer is a natural person who, when concluding and performing the contract, does not act within the scope of their business activity or profession. A business customer is a person who concludes the contract within the scope of their business or other income-generating activity.<\/p>\n<p>3.4. Digital content means data produced and supplied in digital form (e.g. video lessons, texts, files). A digital service means a service that allows access to data in digital form or its processing (e.g. the user account, training apps and games available through the Website).<\/p>\n<p>3.5. The Products are intended for general training and development of basketball skills and do not replace individual training planning or a medical examination.<\/p>\n<h2>4. Order and conclusion of the contract<\/h2>\n<p>4.1. The Buyer selects a Product, adds it to the cart and fills in the order form. Before submitting the order, the Buyer can check and correct the data entered.<\/p>\n<p>4.2. The order is submitted with the button labelled \u201cOrder with obligation to pay\u201d. By doing so, the Buyer confirms the obligation to pay the price.<\/p>\n<p>4.3. The contract is concluded when the Seller confirms the order after the price has been paid successfully. The confirmation, including the text of the Terms and information about the Product, is sent to the Buyer by e-mail.<\/p>\n<p>4.4. The Seller reserves the right to refuse an order in case of an obvious pricing error, a technical error or other serious reasons. In that case, the amount paid will be refunded without delay.<\/p>\n<p>4.5. The course is also intended for young players. An order for a person under 18 is concluded by their legal guardian, who is responsible for the use of the account and the Product.<\/p>\n<p>4.6. Products can be ordered from EU member states. Sales to countries outside the EU may be restricted.<\/p>\n<h2>5. Price and payment terms<\/h2>\n<p>5.1. Prices are stated in euros (\u20ac) and are final. The Seller is not a VAT payer, so prices do not include VAT.<\/p>\n<p>5.2. Payment is made online by payment card through the Stripe payment gateway (including Apple Pay and Google Pay where available). No other payment methods are available.<\/p>\n<p>5.3. The Buyer must pay the full price before the Product is made available.<\/p>\n<p>5.4. If the Buyer already owns a smaller package, the price of a higher package may be reduced by the amount already paid. The final price is shown in the cart before the order is submitted.<\/p>\n<p>5.5. When a discount is announced, the Seller also states the lowest price at which the Product was offered in the 30 days before the discount.<\/p>\n<p>5.6. After payment, the Seller issues and delivers an invoice to the Buyer electronically.<\/p>\n<h2>6. Delivery and use of the digital product<\/h2>\n<p>6.1. The Product is made available immediately after the payment is received, by creating access in the user account. Login details and a link to set the password are sent by e-mail.<\/p>\n<p>6.2. The Buyer is responsible for the internet connection and for a device that allows the Product to be used. Camera modes require a browser that supports the camera and permission to use it; the Buyer can also use the Product without the camera.<\/p>\n<p>6.3. Access to the Product is provided for as long as the course is operated, and for at least 5 years from the date of purchase. If the Seller wishes to discontinue the course, they will notify Buyers at least 6 months in advance and allow the available files to be downloaded.<\/p>\n<p>6.4. During the access period the Seller may update and improve the Product. Material changes that would worsen the use of the Product will be made only for a serious reason and Buyers will be informed in advance.<\/p>\n<p>6.5. <strong>Training safety:<\/strong> the training content is general. The Buyer (or their legal guardian) trains at their own risk, takes into account their health, age and surroundings, and ensures adult supervision for children. We recommend consulting a doctor before starting.<\/p>\n<p>6.6. The Seller does not guarantee any specific sporting result. Descriptions of the effect of the Product are general in nature.<\/p>\n<p>6.7. These Terms do not affect the Seller\u2019s liability for damage caused intentionally, by gross negligence or for harm to health, nor the rights of a consumer Buyer that cannot be excluded by contract.<\/p>\n<h2>7. Right of withdrawal<\/h2>\n<p>7.1. A consumer Buyer has the right to withdraw from a distance contract within 14 days of its conclusion without giving a reason. For digital content not supplied on a tangible medium, this right is lost if the Seller has begun performance with the consumer\u2019s consent and the consumer:<\/p>\n<ul>\n<li>has expressly consented to performance beginning before the withdrawal period expires,<\/li>\n<li>has declared that they acknowledge that they will thereby lose the right of withdrawal, and<\/li>\n<li>the Seller has provided confirmation of these facts on a durable medium (by e-mail).<\/li>\n<\/ul>\n<p>7.2. When ordering, a consumer Buyer ticks the relevant box to consent to immediate delivery of the Product and acknowledges the loss of the right of withdrawal. The order cannot be completed without ticking this box.<\/p>\n<p>7.3. If the conditions under clause 7.1 have not been met, the consumer has the right to withdraw from the contract within 14 days of its conclusion. Withdrawal can be notified by e-mail to info@makedecision.sk or by post to the Seller\u2019s address, or by using the online function \u201cWithdraw from contract here\u201d (clause 7.7), or by using the model form in Annex 1 at the end of these Terms. The deadline is met if the notice is sent before it expires.<\/p>\n<p>7.4. The Seller will refund the payment no later than 14 days after receiving the withdrawal, by the same means by which it was received, unless the parties agree otherwise. Access to the Product will be cancelled.<\/p>\n<p>7.5. Beyond what the law requires, the Seller does not offer a voluntary money-back guarantee. The Buyer\u2019s rights in respect of defects in the Product (Article 8) are not affected.<\/p>\n<p>7.6. A business Buyer has no statutory right of withdrawal under this Article.<\/p>\n<p>7.7. <strong>Withdrawal through the online function.<\/strong> A consumer may also exercise the right of withdrawal through the online function available on the Website. The function is labelled \u201cWithdraw from contract here\u201d and is permanently available in the footer of the Website and at <a href=\"https:\/\/makedecision.sk\/en\/withdrawal\/\">https:\/\/makedecision.sk\/en\/withdrawal\/<\/a>.<\/p>\n<p>7.8. If the consumer uses the online function, the Seller will promptly send the consumer a confirmation of receipt of the withdrawal notice on a durable medium, in particular by e-mail. The confirmation contains the content of the notice and the date and time it was sent.<\/p>\n<p>7.9. Sending a withdrawal notice through the online function does not mean the refund is approved automatically. Every withdrawal will be assessed in accordance with applicable law and these Terms; this applies in particular to digital content for which the consumer has lost the right of withdrawal under clauses 7.1 and 7.2.<\/p>\n<p>7.10. Digital content means in particular online courses, videos, texts, PDF files, member areas and other content supplied in digital form (clause 3.4). For a digital service (e.g. training apps and games), the same applies: a consumer who, before placing the order, expressly consented to the service starting before the withdrawal period expires may lose the right of withdrawal once the service has been fully provided, to the extent laid down by law.<\/p>\n<h2>8. Rights in respect of defects and complaints procedure<\/h2>\n<p>8.1. The Seller is responsible for the Product conforming to the agreed description, being fit for its usual purpose and being supplied together with the updates needed to keep it in conformity with the contract for the period that can reasonably be expected.<\/p>\n<p>8.2. If the Product has a defect (for example a video, lesson, app or account access does not work), the Buyer has the right to have the Seller remedy the defect free of charge within a reasonable time. If this is not possible or the Seller fails to do so, a consumer Buyer may request an appropriate price reduction or withdraw from the contract, and for a minor defect only under the conditions laid down by law.<\/p>\n<p>8.3. A complaint can be made by e-mail to info@makedecision.sk or by post to the Seller\u2019s address. The complaint should include:<\/p>\n<ul>\n<li>the name and e-mail used for the order, and the order or invoice number,<\/li>\n<li>a description of the defect and, if possible, a screenshot,<\/li>\n<li>the requested way of resolving it.<\/li>\n<\/ul>\n<p>8.4. The Seller will handle the complaint without delay and no later than 30 days from the day it was made, and will confirm the outcome in writing (by e-mail).<\/p>\n<p>8.5. It is not a defect if the Product matches the description on the Website and the Buyer merely decides that the content does not meet their subjective expectations.<\/p>\n<h2>9. Copyright and use of content<\/h2>\n<p>9.1. All Products, including videos, texts, apps, games, graphics, names and trademarks, are the intellectual property of the Seller or its authors and are protected by copyright law.<\/p>\n<p>9.2. The Buyer obtains a personal, non-transferable, non-exclusive licence to use the Product for their own non-commercial purposes during the access period.<\/p>\n<p>9.3. It is forbidden to:<\/p>\n<ul>\n<li>share login details or the account with third parties,<\/li>\n<li>copy, download, record, sell, rent or otherwise distribute the content,<\/li>\n<li>publish the content or parts of it on the web, social networks or storage services,<\/li>\n<li>interfere with the apps and games, decompile them or circumvent their security,<\/li>\n<li>use the content for commercial purposes without the Seller\u2019s written consent (e.g. training sessions of clubs and academies).<\/li>\n<\/ul>\n<p>9.4. In case of a breach, the Seller may restrict or cancel access without a right to a refund of the price, if the breach is serious.<\/p>\n<h2>10. Personal data protection<\/h2>\n<p>10.1. The Seller processes the Buyer\u2019s personal data in accordance with the GDPR and Act No. 18\/2018 Coll.<\/p>\n<p>10.2. Data is processed mainly for the purposes of handling the order, delivering the Product, invoicing, communication and (with consent) sending information e-mails.<\/p>\n<p>10.3. Details of the processing of personal data and of the rights of data subjects are in the <a href=\"https:\/\/makedecision.sk\/en\/privacy-policy\/\">Privacy Policy<\/a>, available in the footer of the Website.<\/p>\n<p>10.4. <strong>Reviews and testimonials.<\/strong> We publish the name, photo or statement of the Buyer (or their child) on the Website or on social networks only with their express consent. Consent can be withdrawn at any time by e-mail to info@makedecision.sk; we will remove the testimonial or personal data from it within 14 days of the request. Reviews are not paid for or edited in the Seller\u2019s favour.<\/p>\n<h2>11. Cookies<\/h2>\n<p>11.1. The Website uses only strictly necessary cookies and browser storage that ensure basic functionality (login, cart, settings and records of training games). We do not use analytics or marketing cookies; if we start using them, we will ask for consent.<\/p>\n<p>11.2. Details are in the <a href=\"https:\/\/makedecision.sk\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/p>\n<h2>12. Supervisory authority and alternative dispute resolution<\/h2>\n<p>12.1. The supervisory authority is the Slovak Trade Inspection (Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia), SOI Inspectorate for the Ko\u0161ice Region, Vr\u00e1tna 3, 040 65 Ko\u0161ice, <a href=\"https:\/\/www.soi.sk\" target=\"_blank\" rel=\"noopener\">www.soi.sk<\/a>.<\/p>\n<p>12.2. If a consumer Buyer is not satisfied with how a complaint was handled or believes their rights have been violated, they can ask the Seller for a remedy. If the Seller rejects the request or does not reply within 30 days, the consumer has the right to submit a proposal to start alternative dispute resolution to an ADR body under Act No. 391\/2015 Coll. The list of ADR bodies is available on the website of the Ministry of Economy of the Slovak Republic (<a href=\"https:\/\/www.mhsr.sk\" target=\"_blank\" rel=\"noopener\">mhsr.sk<\/a>) and at <a href=\"https:\/\/www.soi.sk\" target=\"_blank\" rel=\"noopener\">www.soi.sk<\/a>.<\/p>\n<p>12.3. Consumers from other EU member states can also use the help of the European Consumer Centre Slovakia.<\/p>\n<h2>13. Final provisions<\/h2>\n<p>13.1. The contractual relationship is governed by the law of the Slovak Republic. This does not affect the provisions on consumer protection in the mandatory legislation of the state where the consumer has their habitual residence, where these are more favourable to the consumer.<\/p>\n<p>13.2. The Seller may change the Terms. A change does not apply to contracts already concluded; the version in force at the time the order is placed applies. The current version is available on the Website.<\/p>\n<p>13.3. If any provision of the Terms becomes invalid, the remaining provisions stay in force.<\/p>\n<p>13.4. These Terms take effect on 11 October 2026.<\/p>\n<h2>Annex 1: Model withdrawal form<\/h2>\n<div class=\"md-legal-id\">\n<p>(Complete and return this form only if you wish to withdraw from the contract. You can also withdraw by a free-form statement, for example by e-mail.)<\/p>\n<p>To: Ivana Jal\u010dov\u00e1, Trieda SNP 342\/96, 040 11 Ko\u0161ice, Slovakia, info@makedecision.sk<\/p>\n<p>I hereby give notice that I withdraw from my contract for the supply of this digital content \/ digital service: \u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Date of order: \u2026\u2026\u2026\u2026\u2026\u2026\u2026 Order number: \u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Name of consumer: \u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Address of consumer: \u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>E-mail of consumer: \u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Date: \u2026\u2026\u2026\u2026\u2026\u2026\u2026 Signature (only if this form is notified on paper): \u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Effective from 11 October 2026 \u00b7 updated 16 October 2026 1. Introductory provisions 1.1. These Terms and Conditions (the \u201cTerms\u201d) govern the rights and obligations between the seller (the \u201cSeller\u201d) and the buyer (the \u201cBuyer\u201d) in the purchase of digital content and digital services through the website https:\/\/makedecision.sk (the \u201cWebsite\u201d). 1.2. The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-972","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/pages\/972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/comments?post=972"}],"version-history":[{"count":5,"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/pages\/972\/revisions"}],"predecessor-version":[{"id":987,"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/pages\/972\/revisions\/987"}],"wp:attachment":[{"href":"https:\/\/makedecision.sk\/en\/wp-json\/wp\/v2\/media?parent=972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}